RuffCity Dog Walking is a full-service dog-walking company providing personal and loving care to all dogs and cats in Manhattan located in the Lower East Side, East Village, West/Greenwich Village, Chelsea, Gramercy, Kips Bay, Peter Cooper Village & Stuyvesant Town, Midtown East, Upper East Side and the Upper West Side.

What We Do

Founded in 2010, we started RuffCity for the benefit of everyone. Our goal is to make sure the owners are comforted, the pups are exercised and happy and that we are getting our own puppy fixes. But let’s be honest- it’s their world, we’re just living in it!

As a team of experienced dog owners and lovers, we really get to know you and your dog and we can guarantee consistent and personal care that is equal to your love and attention.

We are so excited to make you a part of the RuffCity family!

About RuffCity

A note from Heather & Stacia:

I moved to New York City with my black lab rescue, Blakely, in 2007 after graduating from the University of Maryland. Immediately, I realized what a dog-crazy place it was. It kind of amazed me actually, how a place so full of buildings and so lacking in grass could be home to so many furry friends. But I soon realized that man’s best friend is happy anywhere their Masters are located; as long as they have plenty of attention and resources to keep them that way. And this Big Apple has plenty of pup-friendly resources! Walking services, daycare, spas, swimming lessons (who knew the doggie paddle doesn’t cut it?), playgroups, endless pet stores and most importantly, a lot of people who absolutely love them. We knew right away that we wanted to work with the animals that we loved and that had given us so much love since we were little girls…

How it Works

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Tell Us About Your Pup

Fill out our new client contact form so that we can learn all about your pup and match them with the perfect RuffCity pal.
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Meet & Greet

We’ll schedule a time to stop by to meet you and your pup and learn all about their routine.
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Happy Pup, Happy Life!

Your pup will love their RuffCity adventures, and you’ll love the after walk pupdate that you’ll receive after every walk.

How it Works

null

Tell Us About Your Pup

Fill out our new client contact form so that we can learn all about your pup and match them with the perfect RuffCity pal.
null

Meet & Greet

We’ll schedule a time to stop by to meet you and your pup and learn all about their routine.
null

Happy Pup, Happy Life!

Your pup will love their RuffCity adventures, and you’ll love the after walk pupdate that you’ll receive after every walk.

Meet RuffCity's Founders

Our awesome team is made up of life-long animal lovers and owners who are truly dedicated to the welfare of the pups. They are hand-picked for their warm, caring, intelligent and fun personalities and come with references upon request. Each of the fantastic people below have been fully-trained and await building the perfect bond with your pup!

Hi, I’m Heather! Originally from Baltimore, MD I was surrounded by all imaginable animals growing up- dogs, cats, horses, hamsters, frogs, fish- and I always loved all of them like family (yes, even the fish). When I went off to college at the University of Maryland, there was a serious void in my life…

HEATHER

Downtown Founder
Heather (Co-Founder)
Heather (Co-Founder)

Hi, I’m Heather! Originally from Baltimore, MD I was surrounded by all imaginable animals growing up- dogs, cats, horses, hamsters, frogs, fish- and I always loved all of them like family (yes, even the fish). When I went off to college at the University of Maryland, there was a serious void in my life…

HEATHER

Downtown Founder
Stacia-1

Greetings!  My name is Stacia (pronounced Stay-sha) and I grew up in the suburbs of Denver, Colorado and have been surrounded by dogs and horses my entire life. When I was elementary school aged, I took great pride in befriending all of the “unfriendly” dogs in the neighborhood so that I was able to pet them through their fences, showing off to all of my friends on our walk home from school…

STACIA

Uptown Founder

Stacia-1

Greetings!  My name is Stacia (pronounced Stay-sha) and I grew up in the suburbs of Denver, Colorado and have been surrounded by dogs and horses my entire life. When I was elementary school aged, I took great pride in befriending all of the “unfriendly” dogs in the neighborhood so that I was able to pet them through their fences, showing off to all of my friends on our walk home from school…

STACIA

Uptown Founder

Meet RuffCity's Managers

abbysq

My name is Abby Bradley and I am a dog lover originally from Kalamazoo, Michigan (yes, there really is a Kalamazoo)! I have been living here in NYC since the beginning of 2014. Before then, I was in the city on and off for a few years visiting my boyfriend while I finished my degree back home…

Abby

Uptown Manager

hope2

Hi there! My name is Hope (yes, that is my birth name!) and I am an artist/musician/animal fanatic hailing originally from the Sunshine State. I graduated from the Florida State University with my Bachelor’s Degree… As much as I miss the weather and abundant nature at times…

Hope

Downtown Manager

Want to join our awesome team of animal lovers?

Read our Latest Rufferences!

Jennifer K.
Jennifer K.
2019-09-15 13:48:02
I used RuffCity on the UES for daily dogwalking for my dogs in NYC for 5+ years and highly recommend them. We had an amazing set of walkers over those...read more
Jared C.
Jared C.
2019-06-06 14:05:38
I don't even know where to begin but I'll start by simply restating what so many other reviews have said... RuffCity is in a league of their own and is the...read more
Shelby C.
Shelby C.
2019-06-05 15:04:13
I am so so grateful that I found RuffCity. They have provided me with excellent care for my beloved Yorkie for almost 2 years! They are always quick to...read more
Meghan F.
Meghan F.
2019-06-06 10:43:13
I absolutely love this dog walking service. As someone who has had plenty of dog walkers I can really fend for this company. I needed a walker ASAP and got...read more
Rachel F.
Rachel F.
2019-04-22 18:13:43
I cannot say enough good things about Ruff City- when I started a new job after working from home for a year and a half, I was very anxious about going from...read more
Daniel T.
Daniel T.
2018-11-24 09:47:43
We love Ruff City!!We're in Chelsea so we've been working with Heather who could not be nicer and more on top of things!Our dog Bear does walks with...read more

Pawsome Photos

Services & Rates

We strive to keep both you and your pup as happy and comfortable as possible while you’re out earning those big bucks. We don’t believe in pack walks, instead offer private individual walks to maximize the exercise, fresh air and dog-to-walker bonding each day.

The highlight of your day?
Will most definitely be the detailed personal ‘pupdate’ your walker will send to you via email after your pup’s daily adventure.

Walking Rates

Monday – Friday / 9am to 6pm

15 minutes: $15
30 minutes: $20
45 minutes: $25
1 hour: $30

**Please note, we kindly request a minimum of 4 days of walks per week between our peak hours of 11am & 4pm to ensure consistency of walker and time frame.**

Please add $5 to the above rates for each of the following:

  • Walks starting before 9am or at or after 6pm
  • Each additional dog in the household (we love sibling pups!)

Please add $10 to the above rates for the following:

  • Walks on Saturdays & Sundays (After Hours fees -$5- also apply for services needed before 9am and after 6pm on weekends)
  • Walks on major holidays (Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, New Years Day)

*All services are subject to NYS Sales Tax (8.875%)*
*Payment accepted in form of all debit and credit cards and ACH*

Sleepovers

We all need a little escape from the city sometimes, and we know that your fur-kids can’t always come with you. Forget the doggy hotel. Let your pup stay in the comfort of their own home by the side of a familiar face from RuffCity!

Please contact us directly for overnight pricing as overnight fees vary with your specific needs. Due to limited availability, we are only able to offer sleepovers to regular walking clients.

  • Overnights canceled with less than 72 hours notice are subject to a $25 late cancel fee per night for duration of stay.
  • Overnights canceled with less than 24 hours notice are billed full price for first night of stay and are subject to a $25 late cancel fee per night for remaining duration of stay after the first night.

Cancellations & Last Minute Requests

  • Cancellations made after 7pm the day before will be charged a fee of $10 per canceled service.
  • Cancellations made after 10am for same day services, and cancellations made within two hours of a service’s start will be charged at the full rate.
  • Weekday walks requested after 7pm the day before will have an additional $5 added to the rate.
  • All weekend walks requested after 5pm on Friday will have an additional $10 added to standard weekend rates (we pride ourselves on our flexibility and can almost always accommodate last minute requests, but appreciate as much advanced notice as possible for all services.)
  • Any scheduled walks for Fridays after 6pm, Saturdays, Sundays or the above listed major holidays that are canceled after 5pm on the prior Friday will be charged at the full rate.

RuffKitty

We’re not just all about the dogs! We love your cats too! We offer 15 & 30 minute cat-sitting in your home that includes feeding, litter-box cleaning, and playtime (if your cat is into that sort of thing!).

15 minutes: $15

30 minutes: $20

Please add $10 to the above rates for the following:

  • Visits on Saturdays & Sundays
  • Visits on major holidays (Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, New Years Day)

*All services are subject to NYS Sales Tax (8.875%)*
*Payment accepted in form of all debit and credit cards and ACH*

Ready for your pup to meet their new best friend?

Frequently Asked Questions

How many dogs do you walk at one time?

We don’t believe in large pack walks so instead offer private, individual walks to maximize the exercise, fresh air and dog-to-walker bonding each day.

Should we expect the same walker every day?

Yes! For all full-time clients (4 or more days per Monday – Friday week) we assign each pup to one main walking buddy that sees them everyday pending any planned vacation days or unexpected sick days. In those cases, we will always set your pup up with another buddy so they will never be without their walk!

Will we be able to meet our walker before we start walks?

Of course! Once we have finalized a schedule, and before the first walk, we will set up a time for your pup’s new pal to come by in person to get familiar with their environment and routine, collect keys (if necessary), etc.

What happens if I have to cancel a walk?

New Yorkers live crazy lives. Schedules change which means your pup’s needs change as well. We pride ourselves on our flexibility and only charge a $10 late cancel fee for any cancellations past 7pm for next day services. However, we do charge full price for services canceled past 10am for same day services, or any service canceled within two hours of the service’s start time, as well as any weekend walk that is canceled past 5pm of the preceding Friday

Are you insured? What does that mean?

Each of our walkers is fully insured and bonded by The Business Insurers of the Carolinas through Pet Sitters International . Please visit the site for more info on what our policy covers.

Do you take dogs to the dog park?

Some dogs live for the dog park! Others do better on long strolls around their neighborhood. Together we can decide what is best for your pup’s daily routine. While we do offer trips to the dog park, please note that our insurance applies a $100 deductible for each incident resulting at a dog park where dogs are voluntarily unleashed, and a signed waiver is required prior to any romps in public NYC dog parks. If you agree to allow us to take your pooch to a dog park, you will be responsible for this deductible should something occur.

Will my dog be walked at the same time everyday?

While we do our absolute best to arrive at your pup’s specific, assigned walk times, NYC sometimes loves to throw unexpected curve balls, so we do kindly request a one-hour window for arrival time on a daily basis.

Is there a fee for same day walk requests?

Back to our flexibility pride! We can almost always accommodate last minute walk requests. Please add $5 to our regular rates for walks requested after 7pm the day before for weekday services, and $10 to our regular rates for weekend walks requested after 5pm on Fridays.

Is your dog's behavior a little ruff?

Check out our helpful resources!