What we do?

RuffCity Dog Walking is a full-service dog-walking company providing personal and loving care to all dogs and cats in Manhattan located in the Lower East Side, East Village, West/Greenwich Village, Chelsea, Gramercy, Kips Bay, Peter Cooper Village & Stuyvesant Town, Midtown East, Upper East Side and the Upper West Side.

Founded in 2010, we started RuffCity for the benefit of everyone. Our goal is to make sure the owners are comforted, the pups are exercised and happy and that we are getting our own puppy fixes. But let’s be honest- it’s their world, we’re just living in it!

As a team of experienced dog owners and lovers, we really get to know you and your dog and we can guarantee consistent and personal care that is equal to your love and attention.

We are so excited to make you a part of the RuffCity family!

About Us

A note from Heather & Stacia:

I moved to New York City with my black lab rescue, Blakely, in 2007 after graduating from the University of Maryland. Immediately, I realized what a dog-crazy place it was. It kind of amazed me actually, how a place so full of buildings and so lacking in grass could be home to so many furry friends. But I soon realized that man’s best friend is happy anywhere their Masters are located; as long as they have plenty of attention and resources to keep them that way. And this Big Apple has plenty of pup-friendly resources! Walking services, daycare, spas, swimming lessons (who knew the doggie paddle doesn’t cut it?), playgroups, endless pet stores and most importantly, a lot of people who absolutely love them. We knew right away that we wanted to work with the animals that we loved and that had given us so much love since we were little girls.

I took a job in advertising and stayed there for 3 years before taking the plunge and fulfilling my dream. My first NYC roommate, Stacia, and I started RuffCity Dog Walking in July of 2010. She had recently finished her degree at the New York School of Interior Design but like me, knew that she wanted to head in a different direction. It was there we began the journey that would lead us here to the present with a wonderful team of walkers on our side and a large group of the most ridiculously adorable pups in all of New York. It isn’t always easy, but when you’re doing what you love can you really call it work?

We cover most of Manhattan with a primary focus on the Eastside from Delancey to 96th Streets and on the Westside in the West/Greenwich Village, Chelsea and the Upper West Side, and handle every type of personality imaginable. From the playful ones who make the dog park world go ‘round, to the formerly abused ones who need just a little extra TLC, to the brand new baby ones whose development we’re so proud to be a part of, to the challenging and temperamental ones who always keep us on our toes, we never go a day without learning something about ourselves or them.

At RuffCity, we lead lives full of the unconditional love and happiness we receive from the furballs we get to spend time with everyday and we have this beautiful city and all the beautiful people in it to thank. We love you and your pups!!

Press

Meet the Walkers

Our awesome team is made up of life-long animal lovers and owners who are truly dedicated to the welfare of the pups.
They are hand-picked for their warm, caring, intelligent and fun personalities and come with references upon request.
Each of the fantastic people below have been fully-trained and await building the perfect bond with your pup!


Photos and bios coming soon!

UPTOWN

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    Abby
    RuffCity
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    Bridgette
    RuffCity
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    Chris
    RuffCity
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    Christiaan
    RuffCity
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    Claire
    RuffCity
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    Elizabeth
    RuffCity
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    Francesca
    RuffCity
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    Hallie
    RuffCity
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    Jennifer
    RuffCity
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    Jess
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    Joe
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    John
    RuffCity
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    Karl E.
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    Karyna
    RuffCity
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    Liz
    RuffCity
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    Melissa
    RuffCity
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    Melissa S.
    RuffCity
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    Michele
    RuffCity
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    Nik
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    Patricia
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    Rachel
    RuffCity
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    Ruby
    RuffCity
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    Sarah
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  • Stacia
    RuffCity
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    Taylor W.
    RuffCity
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    Will
    RuffCity
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    Zandra
    RuffCity

DOWNTOWN

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    Alex
    RuffCity
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    Alexa
    RuffCity
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    Andreas
    RuffCity
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    Angela
    RuffCity
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    Billy
    RuffCity
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    Cassy
    RuffCity
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    Burger
    RuffCity
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    Chris
    RuffCity
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    Emmy
    RuffCity
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    Erin
    RuffCity
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    Gordon
    RuffCity
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    Heather
    RuffCity
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    Hope
    RuffCity
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    Jason
    RuffCity
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    John
    RuffCity
  • Juan
    RuffCity
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    Kevin
    RuffCity
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    Leverett
    RuffCity
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    Mandy
    RuffCity
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    Olivia
    RuffCity
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    Ollie
    RuffCity
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    Rayne
    RuffCity
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    Sam
    RuffCity
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    Sammi
    RuffCity
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    Zweli
    RuffCity
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    Ariana
    RuffCity
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    Austin
    RuffCity
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    Brian L.
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    Evan
    RuffCity
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    Kim
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    Rachael
    RuffCity

Rufferences

  • We love RuffCity!! We're in Chelsea so we've been working with Heather who could not be nicer and more on top of things! Our dog Bear does walks with Ruff City 5x a week but they are always super flexible when we're (admittedly often) out of town. It's great that Heather asks ahead each week for schedule changes. We've had several dog walkers through Ruff City and they've all been AMAZING. You can tell that they get great people to work for them. We started with Ruff City when Bear was a puppy so our requests were a little high maintenance but Heather and Ruff City accommodated us completely (which was not our experience at a different dog walking service). We really can't recommend them enough.
    Bear
  • RuffCity is not just for Dogs, they love their Feline Friends as well! I adopted my kitten back in November, and it turns out he was very ill and I was worried about leaving him all day while I was at work or traveling. Stacia and Heather came to my rescue. They were able to get a sitter out to my apartment the same day to take care of my little man. They fed him, cleaned his litter box, and made sure he took all of his medicine. The sitters were very communicative, and it was a relief to know that he was in such good hands. The scheduling process couldn't be easier. They have streamlined everything so that you can book appointments online, and have automatic payments debited from your account. They've also been able to schedule last minute appointments and have been very flexible with my travel schedule. And yall, I live for those update emails and pictures throughout the day!  Do your pup or kitty a favor and sign up for RuffCity (or RuffKitty in my case)!
    Owen
  • RuffCity is an exceptional company. They have been walking our dog for 3.5 years. The walkers are all lovely and reliable; even my neighbors have complimented us on how polite they are. They have called us when they notice something off about our dog, carried her up and down three flights of stairs when she hurt her leg for a week, and coaxed her out of the house for a pee break in the rain. Stacia runs a great business, never mixing up schedules, always providing back up care when needed, reminding us of holidays, etc. Payment is online and couldn't be easier. Highly highly recommend!
    Maggie
  • I cannot say enough kind things about Heather and her team at Ruff City. This was the first professional dog walking service I worked with, and I cannot imagine ever working with anyone else. Our walker, Sammi, has been kind, nurturing, and instrumental in helping us with our adopted old pup. She clearly loves all of her pups and writes the sweetest note after each walk. She's been critical in helping us manage and catch veterinary issues, as our pup is older and injury prone. I trust her deeply with our pup and feel completely comfortable with her in my home. Heather and the team that manages operations also make life extremely easy. They're flexible with changes in schedule, have accommodated every last-minute request and late night walk, and provide INCREDIBLE service. Not only are their prices extremely competitive, but the product they provide has absolutely nothing to improve upon. I am deeply grateful for the RuffCity team and their help with our pup.
    Freeway
  • I can't say ENOUGH good things about this company! I've been with RuffCity for 4 years now and I don't think I (or my dog) would know what to do without them! Stacia and Abby are incredible. They are solution oriented, organized, responsive and above all... they care! If you're looking for a company to trust, look no further!
    Joscie
  • RuffCity is amazing. My dog Maggie is a high-energy dog and needs a daily walk while I'm at work. I found RuffCity when I moved to the neighborhood and decided that they were the best fit -- they were attentive, answered my questions, and my dog Maggie was immediately taken to them. Our walker, Ian, is always prompt and takes great care of Maggie. He sends the best notes and photos after every walk, and I look forward to receiving the updates each afternoon in my inbox. Heather, who runs RuffCity, is the absolute best. Her team is organized and detail-oriented. They care about the dogs they walk as if they were their own. If you're thinking about a dog walker, I can't recommend this team enough.
    Maggie
  • “Trusted Stacia and the RuffCity team to walk our fluff meister for years, actually switched to them after a very disappointing experience with another company. RuffCity proved reliable, professional, kind, and generally fun to work with -- would never have left them but Brooklyn was calling our name. Highly recommend RuffCity to anyone in their service area!”
    Campbell

Read our Yelp reviews!
UPTOWN / DOWNTOWN

How It Works


Services & Rates

We strive to keep both you and your pup as happy and comfortable as possible while you’re out earning those big bucks.
We don’t believe in pack walks, instead offer private individual walks to maximize the exercise, fresh air and dog-to-walker bonding each day.

The highlight of your day?
Will most definitely be the detailed personal ‘pupdate’ your walker will send to you via email after your pup’s daily adventure.


Walking Rates: Monday – Friday / 9am to 6pm


15 minutes: $15
30 minutes: $20
45 minutes: $25
1 hour: $30

**Please note, we kindly request a minimum of 4 days of walks per week between our peak hours of 11am & 4pm to ensure consistency of walker and time frame.**

Please add $5 to the above rates for each of the following:

  • Walks starting before 9am or at or after 6pm
  • Each additional dog in the household (we love sibling pups!)

Please add $10 to the above rates for the following:

  • Walks on Saturdays & Sundays (After Hours fees -$5- also apply for services needed before 9am and after 6pm on weekends)
  • Walks on major holidays (Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, New Years Day)
*All services are subject to NYS Sales Tax (8.875%)*
*Payment accepted in form of Visa & Mastercard debit and credit cards only*

Sleepovers

We all need a little escape from the city sometimes, and we know that your fur-kids can’t always come with you. Forget the doggy hotel. Let your pup stay in the comfort of their own home by the side of a familiar face from RuffCity!

Please contact us directly for overnight pricing as overnight fees vary with your specific needs. Due to limited availability, we are only able to offer sleepovers to regular walking clients.

  • Overnights canceled with less than 72 hours notice are subject to a $25 late cancel fee per night for duration of stay.
  • Overnights canceled with less than 24 hours notice are billed full price for first night of stay and are subject to a $25 late cancel fee per night for remaining duration of stay after the first night.

RuffKitty


We’re not just all about the dogs! We love your cats too! We offer 30 minute cat-sitting in your home that includes feeding, litter-box cleaning, and playtime (if your cat is into that sort of thing!).

Our RuffKitty visits are $20/each on weekdays and $30/each on weekends and major holidays.

If your cat prefers a sleepover buddy, we can also accommodate that. Please contact us directly for pricing.

Dog Training


Our dog trainers promote and utilize Positive Reinforcement Dog Training techniques, a humane, reward-based training method used to build a relationship of trust and respect between you and your dog. Our trainers are focused on not only training your dog, but teaching owners how to best communicate with their dogs, without using fear, submission and intimidation.

Visit Site / shelby@shelbydogtraining.com

Photos

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Lower Manhattan
Hope everyone's having a great #sundayfunday! Let's take a paws for this week's birthday pup recap!⁣
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Happiest of birthdays to Charles, Scout, Logan, Murray, and Chovy! RUFFCITY LOVES YOU! 😍🎉⁣
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#ruffcitydogs #ruffcitydogwalking #dogwalking #puppergram #dogwalkingservices #weekendvibes #eastvillage #lowereastside #newyorkcity
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Upper Manhattan
TGIF! Who else is reaching for the weekend like Gordon?!⁣ 🙌⁣
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#TGIF #fridayfeels #weekendmood #ruffcitydogs #ruffcitydogwalking #dogwalkingservices #dogwalkinglife #nyc
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As we all recover from yesterday's Instagram outage (phew- we made it guys!), here's this week's belated #walkerwednesday!⁣
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Can we talk about how Z and Nash are #relationshipgoals for real!?!⁣
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#ruffcity #ruffcitydogwalking #dogwalking #puppergram #dogwalkerlife #tompkinssquarepark #eastvillage #alphabetcity #nyc
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StuyTown
Who else has a case of the Mondays? 😩 ☕ ⁣
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@finnthebully pulls it off well though- take notes!⁣
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#mondays #puppergram #ruffcitydogs #ruffcitydogwalking #dogwalking #dogwalkingservices #dogwalkinglife #englishbulldog #stuytown #nyc
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Manhattan, New York
🎉 a SHOW from BO in the SNOW 🎉 @bo_the_englishlab

Frequently Asked Questions

How many dogs do you walk at one time?
We don’t believe in large pack walks so we offer both private individual walks as well as two dog max buddy walks to maximize the exercise, fresh air and dog-to-walker bonding each day.
What happens if I have to cancel a walk?
New Yorkers live crazy lives. Schedules change which means your pup’s needs change as well. We pride ourselves on our flexibility and only charge a $10 late cancel fee for any cancellations past 7pm for next day services. However, we do charge full price for services canceled past 10am for same day services, or any service canceled within two hours of the service’s start time.
Is there a fee for requesting a walk the day-of?
Back to our flexibility pride! We can almost always accommodate last minute walk requests. Please add $5 to our regular rates for walks requested after 7pm the day before for weekday services, and $10 to our regular rates for weekend walks requested after 5pm on Fridays.
Are you insured? What does that mean?
Each of our walkers is fully insured and bonded by The Business Insurers of the Carolinas through Pet Sitters International . Please visit the site for more info on what our policy covers.
Do you take dogs to the dog park?
Some dogs live for the dog park! Others do better on long strolls around their neighborhood. Together we can decide what is best for your pup’s daily routine. While we do offer trips to the dog park but please note that our insurance applies a $500 deductible for each incident resulting at a dog park where dogs are voluntarily unleashed, and a signed waiver is required prior to any romps in public NYC dog parks. If you agree to allow us to take your pooch to a dog park, you will be responsible for this deductible should something occur.

Community


As a pet care service, we at RuffCity think it is important that our team take the time and energy to give back to those who work diligently behind the scenes to find happy homes for the beautiful animals that are less fortunate than the ones that we get to care for every day.

We devote our free time to work with a wonderful group of people at Suruluna Animal Rescue, an organization that is near and dear to our Founders, Heather and Stacia. Located in Upstate NY, they are a very special type of rescue that deals with a lot of severe cases of “last chances”, abuse and neglect. Their dedication and determination to save these dogs as their absolute last chance is a reminder of the important things in life.

As a team we have participated on Suruluna’s behalf in rescue events such as Best Friend’s Animal Society’s annual Strut Your Mutt and also devoted our time to volunteering with the animals and spreading the word.

You can visit their website to learn more about their work to save the souls and lives of the wonderful animals in their care.